Matter of DTR Country-Wide Ins. Co. v Refill Rx Pharm., Inc.
A no-fault award directing payment beyond the policy's monetary limit exceeds the arbitrator's power. The insurer's supervisor affidavit and payment ledger established proper exhaustion before arbitration under 11 NYCRR 65-3.15. Once the full policy limit is paid, contractual duties cease. Under Matter of Ameriprise Ins. Co. v Kensington Radiology Group, P.C., the insurer could raise exhaustion in court even if it had not raised it before the arbitrators. The Appellate Division, First Department, affirmed the order granting vacatur under CPLR 7511 (b) (1) (iii) of the master arbitration award affirming payment to the provider and denying the provider's cross motion for attorney's fees under 11 NYCRR 65-4.10 (j) (4).